Create a support campaign
Group administrators define the purpose, requested contribution and eligible members, then review the campaign before publishing.
PolePay helps groups organize support campaigns, invite members and keep contribution records in one place.
Each group manages its own members, campaign decisions and receiving payment account.
Group administrators define the purpose, requested contribution and eligible members, then review the campaign before publishing.
Invite members and review access requests. Members sign in to see the campaigns and records they are authorized to access.
Follow payment status and review contribution records. Processing payments remain separate from confirmed contributions.
Where enabled, card payments are processed by Stripe for the receiving group’s Stripe account. Availability depends on the group’s configuration and payment-account eligibility. Review the receiving group, campaign and amount before authorizing a contribution.
For a payment question or refund request, contact the group administrator. You can also contact PolePay support with the group name and payment reference so we can help direct your request. Never send passwords, full card numbers or bank credentials.
For account access, group administration or help with a contribution record, contact PolePay support.